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Shipping Info

Standard / USPS Express Rush
Order Value Arrives in 5-9 business days Arrives in 2-3 business days Arrives in 1-2 business days
up to $49.99 $4.95 $14.95 $21.95
$50 and over Free

Orders over $50 will not be charged the Standard Shipping Fee. These rates are not applicable for orders shipped outside of the US. Please note: Some oversize items may require an additional shipping charge. Free Shipping applies only to merchandise. Taxes and Gift Cards do not count toward the Free Shipping total.

When can I expect to receive my order?

Arrives in 2-3 business days
Arrives in 1-2 business days
Day of Order Placement Estimated Day of Delivery
Sunday Thursday Wednesday
Monday Thursday Wednesday
Tuesday Friday Thursday
Wednesday Monday Friday
Thursday Tuesday Monday
Friday Wednesday Tuesday
Saturday Thursday Wednesday

For our expedited shipping methods, your order may arrive a day in advance if placed before 1PM ET.

Please note that our delivery options refer only to the delivery time frame and not to the time required to prepare your order. While most orders are ready for shipping within 1 day of ordering, some orders may take additional time.

Orders shipped outside of the contiguous US and to PO boxes are shipped via USPS Priority Mail and cannot be expedited.

Frequently Asked Questions

How long will it take for my order to ship?

Most orders will ship out within 1 business day of ordering. Orders are subject to verification and approval before shipping and may take up to 48 hours to process.

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, UrbanOutfitters.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

When will I be charged?

You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates.

How do I know if my order has shipped?

Once your order has shipped, you will receive an email. Click here to check the status of your order. If you are a registered user, simply log in to your account. Guest users must enter their order number and billing zip code.

How do I track my order?

To track your order, please click here and enter your order number and billing zip code. You will then be able to view all of your order and shipping details.

Does UO ship outside of the contiguous US and/or to PO boxes?

Yes! Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited and will be shipped via USPS Priority Mail. Your order should arrive in 5 to 9 business days. Please note some APO/FPO locations may require up to 21 days for delivery.

Do furniture and/or oversized items take longer to ship?

Please note that some furniture items take 4 to 6 weeks to arrive. Made to order items may take additional time. More specific information regarding the delivery timeframes and method for your furniture item can be found on the product detail page.

What is Truck Delivery?

Some of our larger furniture pieces are shipped using a furniture delivery company. Standard delivery hours are between 8AM and 5PM, Monday through Friday, excluding holidays. The delivery company will call to schedule your appointment. All truck deliveries include complimentary placement of item(s) inside your residence. Please be sure to include all pertinent shipping information at checkout (i.e. apt, floor or building number.)

Does UO have any shipping restrictions?

Certain items such as hairspray, nail polish remover, nail polish, and items containing lithium batteries are required by the US Department of Transportation to be shipped via a ground service. Orders with items that bear these shipping requirements cannot be shipped outside of the contiguous US. Items with special shipping requirements will be noted in the product description.